Throughout Australia there is a growing development of private, non-NBN Fixed Wireless internet providers, who operate their own independent wireless internet service networks throughout Australia known as Wireless Internet Service Providers (WISPs).

The following map contains information about WISPs, not about the NBN Fixed Wireless coverage, or the Retail Service Providers (RSP) utilising the NBN network. However some of the WISPs listed below may also sell nbn services.

Note: This map is intended only as a guide as to WISPs that may be available in your area, and is not intended to show precise coverage information. Please refer to the website or contact details of any WISP linked on the map to determine if they can service your premises.

How does non-nbn® Fixed Wireless work?

• A WISP Fixed Wireless connection works basically the same way as an nbn® Fixed Wireless signal. However, the signal comes from a private service provider’s tower rather than a nbn® one.

  Here’s how it works:

  1. The internet signal is transmitted from the provider’s base tower to an antenna on your roof. You will need to have a clear line of sight (LoS) to the wireless tower to access its service.
  2. The antenna connects to a connection box where the antenna cable enters your premises.
  3. It then communicates with your indoor modem, which routes the internet to all your devices (laptop, desktop, phone, desktop, weather station, and so on).

  The connection box and modem both require power to operate. Obstacles like trees, buildings, or hilly terrain can weaken your signal if they block the tower’s view.

  Your actual required distance might be shorter due to local conditions – your service provider can help with this, and consider different ways to mount your antennas and other equipment using alternative masts, poles and locations.

Understanding Our Fixed Wireless Network

Not all wireless internet is the same. The frequency a connection runs on shapes how far it reaches, how fast it goes, and how it handles trees, weather and distance. WISPs can run a range of frequency bands so we can match the right technology to your location — giving you the best possible connection, whether you’re on the edge of town or well out in the country.

Here’s a plain-English guide to the bands we use and what each one means for you.

3.4 GHz — Reliable reach for rural and regional homes

This is the long-distance performer. It travels a long way and copes well with trees, hills and partial obstructions, so we can deliver a solid, dependable connection to homes and businesses that other networks struggle to reach. It’s also protected spectrum, which means it stays clear of the interference that crowds other bands — so your service holds steady, even in the rain.

Best for: spread-out rural and regional properties, and locations with challenging terrain.

5 GHz — The proven all-rounder

The workhorse of fixed wireless the world over. It strikes an excellent balance between range and speed, runs on mature, well-proven equipment, and serves the majority of our customers extremely well. It’s the dependable backbone of the network — fast, flexible and available across a wide coverage area.

Best for: everyday homes and businesses wanting a strong, reliable connection.

6 GHz — More room, more speed

One of the newest and most exciting additions to fixed wireless. This band opens up a large amount of fresh, un-congested airspace with much wider channels, which translates directly into faster connections for you. Intelligent frequency coordination keeps it clear and interference-free, so you get the benefit of high speeds on a clean, modern band.

Best for: customers who want higher speeds and plenty of headroom for busy, connected households.

26 GHz & 28 GHz — Fiber-like speeds, delivered over the air

These high-capacity bands let us bring genuinely fiber-class performance to your door without the wait, the digging or the disruption of laying cable. They carry enormous amounts of data and deliver multi-gigabit speeds across town and suburban distances, so you get the kind of connection normally reserved for fiber areas — installed quickly and neatly, using a small antenna.

Best for: homes and businesses that want top-tier speeds and are within clear line of sight of a tower.

60 GHz — Ultra-fast connections up close

Our fastest band for customers close to the tower. It delivers massive capacity and multi-gigabit speeds from a compact antenna, and because it’s so efficient in dense areas, everyone nearby enjoys a fast, clean connection. Ideal where you want the very best performance over a shorter hop.

Best for: homes and businesses near a tower or in built-up pockets wanting maximum speed.

Smarter Radios, Better Connections

Some of the latest-generation radios don’t just run on one band — they bring together several advances that make your connection faster, more reliable and more future-proof:

• Multiple frequency bands in one radio — can automatically choose the best band for your location and shift around interference, so your connection stays clear and consistent without you ever having to think about it.
• MU-MIMO technology — instead of serving customers one at a time, the tower talks to many homes at once. That means faster speeds for you and no slowdown when the whole neighborhood is online at peak hour.
• Multiple bonded channels — combining channels adds extra “lanes” to your connection, delivering more speed for streaming, gaming, video calls and working from home, all at the same time.

Together, these bring the speed and reliability of the latest wireless technology right to your home — closing the gap with fiber and keeping you connected to whatever comes next.