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X-ORIGINAL-URL:https://wispau.au
X-WR-CALDESC:Events for WISPAU
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TZID:Australia/Brisbane
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DTSTART:20240101T000000
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DTSTART;TZID=Australia/Brisbane:20250821T103000
DTEND;TZID=Australia/Brisbane:20250821T233000
DTSTAMP:20250806T234612Z
CREATED:20250806T234612Z
LAST-MODIFIED:20250806T234612Z
UID:4917-1755772200-1755819000@wispau.au
SUMMARY:Telecommunications Industry Ombudsman (TIO) - Experiences of telco consumers in financial hardship
DESCRIPTION:Webinar invitation | Let’s talk! Experiences of telco consumers in financial hardship\nDate & Time – Aug 21\, 2025 10:30 AM (Brisbane) \nThe Telecommunications Industry Ombudsman invites members to a special webinar hosted by Ombudsman\, Cynthia Gebert. This webinar will discuss the TIO’s report ‘Keeping connected: Experiences of telco consumers in financial hardship’. \nPolicy & Systemic Issues Specialist\, Main-Shing Tran and Andrew Thompson will facilitate the session and discuss the findings from our report ‘Keeping connected: Experiences of telco consumers in financial hardship’. \nAll members including complaint handling staff\, team leads and managers are encouraged to attend. The webinar will be held on Thursday 21st August at 10:30am (AEST) \nIn this 30-minute interactive webinar\, we will discuss:  Financial hardship complaint trends and insights Findings from our internal complaints review and member engagement Recommendations to better support customers in financial hardship \nThere will be an interactive Q&A session following the presentation. \nClick here to register
URL:https://wispau.au/event/telecommunications-industry-ombudsman-tio-experiences-of-telco-consumers-in-financial-hardship/
LOCATION:Online\, Australia
CATEGORIES:Telecommunications Industry Ombudsman
ATTACH;FMTTYPE=image/png:https://wispau.au/wp-content/uploads/2025/08/TIOWebinar.png
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